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New Engagement Labs Data Ranks Top Brands Across Categories, with Travel Leading WOM Growth as US Looks Forward to a Post-Pandemic Future

Published by Engagement Labs May 14, 2021

Expedia Tops Travel Category; Auto, Telecom and Financial Sector Also Enjoy Rising WOM, Led by Toyota, Comcast, and Robinhood Respectively

Top 10 UK Brands Online: Sports, Technology, Media Dominate British Online Consumer Conversations

Published by Engagement Labs March 03, 2021

B&M Joins the Top 10 As Well

A newly released ranking of UK brand performance on social media declares Twitter, the social networking service, as #1,[…]

Happiness is starting to colour UK’s most impactful conversations as consumers find joy in family and loved ones; less talk of issues

Published by Engagement Labs April 20, 2020

In this weekly update, we see important shifts in the UK’s consumer conversation, which are often a predictor of future behavioural shifts. There is less[…]

Walmart Is Talk of Our Towns During Pandemic

Published by Engagement Labs April 13, 2020

Retail analysis reveals declining sentiment about Walmart, increasing praise for Target and Home Depot

Sentiment gains tied to advertising, demonstrating[…]

To Communicate or Not to Communicate? Changing Marcoms Landscape in a Time of Coronavirus

Published by Engagement Labs April 06, 2020

Advertising/PR Drives Enhanced Sentiment, Study Shows

Consumer conversations about brands are changing dramatically as Americans hunker down in their[…]

As “New Normal” Settles In, Nutrition and Healthy Eating Joins Evolving Topics in UK Conversations During Coronavirus Crisis

Published by Engagement Labs April 03, 2020

With more folks staying indoors and social distancing measures implemented, our latest Coronavirus data report shows that consumers’ conversations in the[…]

Coronavirus Update: American Conversations Sweeping Changes This Week in Topics and Brands, As Coronavirus Becomes Personal

Published by Engagement Labs March 27, 2020

Last week we shared our US coronavirus consumer conversation data series, with some eye popping results. This week the data are even more stark with[…]

Sweeping Changes This Week in Topics UK Consumers Talk About, As Coronavirus Becomes Personal

Published by Engagement Labs March 27, 2020

In the first of a series covering the impact and trends on UK consumer conversations during the ongoing outbreak of the coronavirus or COVID-19, dynamics[…]

Coronavirus: Changing the Landscape of Consumer Conversations in the US

Published by Engagement Labs March 23, 2020

With the COVID-19 Coronavirus pandemic causing widespread anxiety and disruption, we are monitoring its impact on the national conversation in the US and[…]

Coronavirus: One third of UK consumers talking daily about health issues; dynamics of brand talk changing fast

Published by Engagement Labs March 17, 2020

With the COVID-19 Coronavirus pandemic causing widespread anxiety and disruption, the impact in consumer conversations in the UK has begun with fully 33%[…]

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