One of the brands thoroughly analyzed in Engagement Labs’ recent landmark study is Lays’ chips. Weekly data for online and offline word-of-mouth were[…]
“DO US A FLAVOR” Lay's Creates Offline Buzz
Published by
Engagement Labs
April
17,
2018
How Dove Earned—and Kept—Conversation Commander Status
Published by
Engagement Labs
March
22,
2018
Dove keeps achieving online success with marketing that goes beyond product featuresand benefits, such as its “Real Beauty,” “My Beauty My Say,” and “Love[…]
4 Ways to Crush Negative Sentiment and Drive Positive Social Influence
Published by
Engagement Labs
September
14,
2017
As one of the four key drivers of consumer conversation performance, sentiment is a powerful marketing lever for brands to pull. But a common myth is that[…]
Extensive Study Reveals Little Correlation Between Social Media Conversation and Word of Mouth
Published by
Brad Fay & Rick Larkin
April
03,
2017