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Streaming or Cable? Who’s Dominating the Media & Entertainment TotalSocial Rankings for Q3 2021

Published by Engagement Labs October 19, 2021

Discovery Network Leads Offline and YouTube Leads Online RankingNetflix, HGTV, Spotify, Hulu and ESPN Hold Top Ranks for Both Online and Offline

Over the[…]

Engagement Labs Awarded Patent for TotalSocial®

Published by Engagement Labs September 28, 2021

TotalSocial Is the Only Platform that Integrates Offline and Online WOM to Drive Business Performance

Engagement Labs is proud to announce that the United[…]

Packaging Innovation Is a Great Consumer Buzz Generator – Just Ask Andy England

Published by Engagement Labs July 29, 2021

“The marketer who steered Coors Light’s ‘cold’ ad messaging for years is now taking the same approach to vodka,” according to AdAge and other recent trade[…]

Study: Podcast Audience is a WOM Powerhouse

Published by Engagement Labs July 01, 2021

“Even before COVID-19, the podcast industry was seeing rapid growth, with monthly listeners reaching 645mn globally in 2019 and advertising revenues[…]

New Engagement Labs Data Ranks Top Brands Across Categories, with Travel Leading WOM Growth as US Looks Forward to a Post-Pandemic Future

Published by Engagement Labs May 14, 2021

Expedia Tops Travel Category; Auto, Telecom and Financial Sector Also Enjoy Rising WOM, Led by Toyota, Comcast, and Robinhood Respectively

Word of Mouth Remains a Juggernaut: A 15-year WOM Measurement Journey

Published by Engagement Labs January 13, 2021
  • Offline WOM Impressions Now Stands at 14 billion per week, an Increase of 6%

  • WOM Sentiment is More Positive, an Increase of 13%

We recently marked[…]

Q&A With Four Industry Leaders Who Helped Us Pioneer Word of Mouth Measurement: Looking Back... and Ahead

Published by Engagement Labs December 16, 2020

It’s our 15th Anniversary. Making it 15 years as a business is a pretty good excuse to celebrate and recognize a few of our advocates who are innovators[…]

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