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Pandemic Puts Streaming Media at Center of American Conversation

Published by Engagement Labs May 22, 2020

The streaming media business is expanding with the arrivals of HBO Max later this month and Peacock in July. Disney+ may well get another jolt of energy[…]

Sports Suspended, but Fans Talking Smack

Published by Engagement Labs April 20, 2020

Conversations About NBA Are Up the Most—Also, NFL, MLS, MLB, and Video Games

“Absence makes the heart grow fonder” is a saying that goes back several[…]

Walmart Is Talk of Our Towns During Pandemic

Published by Engagement Labs April 13, 2020

Retail analysis reveals declining sentiment about Walmart, increasing praise for Target and Home Depot

Sentiment gains tied to advertising, demonstrating[…]

To Communicate or Not to Communicate? Changing Marcoms Landscape in a Time of Coronavirus

Published by Engagement Labs April 06, 2020

Advertising/PR Drives Enhanced Sentiment, Study Shows

Consumer conversations about brands are changing dramatically as Americans hunker down in their[…]

A New Year’s Resolution for Better and More Authentic Influencer Marketing

Published by Ed Keller January 02, 2020

Just before Christmas, marketing guru Seth Godin took aim at the “scam” of influencer marketing via Instagram and other social media platforms in a short[…]

Social Media Fails to Predict Offline Reaction When Brands Take Stands on Gun Violence

Published by Engagement Labs September 12, 2019

The nation’s biggest and best-known brands increasingly are stepping into fraught political topics, particularly gun violence. This week,  145 companies[…]

How Victoria’s Secret Lost Consumer Influencers

Published by Engagement Labs May 16, 2019

Victoria’s Secret this month announced the end of its annual televised fashion show that has run for nearly two decades, accepting a negative public[…]

HBR Cites Engagement Labs saying: “Don’t Believe Everything You Hear” in Social Media

Published by Engagement Labs October 31, 2018

HBR Summarizes Growing Evidence that Marketers Should Pay Attention to Offline as well as Online Consumer Conversations

The Harvard Business Review has[…]

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