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Nike’s Kaepernick Campaign Turns Both Online and Offline Conversations Negative

Published by Brad Fay September 14, 2018

But Nike Should Benefit from Higher Brand Engagement

Was Nike terrible, arrogant, or brilliant to launch a new “Just Do It” campaign featuring the[…]

3 Reasons Amazon's Prime Day was a Smash Hit

Published by Engagement Labs July 31, 2018

The numbers swirling around Amazon Prime Day certainly fit the company’s big name. During its annual summer deals event, the e-tailer sold 100 million[…]

It’s Not Enough for Your Marketing to Be Noticed, Consumers Have to Talk About It Too

Published by Engagement Labs July 10, 2018

“Marketing that works is marketing that people choose to notice,” Seth Godin once rightly observed. We agree – to a point. In our view, it’s much more[…]

Is Amazon Unbeatable? We Don’t Think So

Published by Engagement Labs June 20, 2018

Low prices. Convenience. Free shipping. Consumers put a high value on each, and – to the frustration of its retail competitors – Amazon delivers on all.[…]

PEOPLE TALK – A LOT – ABOUT AMAZON

Published by Engagement Labs May 31, 2018

Amazon’s impact on the retail industry is undeniable. It’s a formidable competitor in every retail category, and the one that every retail marketer must[…]

“DO US A FLAVOR” Lay's Creates Offline Buzz

Published by Engagement Labs April 17, 2018

One of the brands thoroughly analyzed in Engagement Labs’ recent landmark study is Lays’ chips. Weekly data for online and offline word-of-mouth were[…]

How Dove Earned—and Kept—Conversation Commander Status

Published by Engagement Labs March 22, 2018

Dove keeps achieving online success with marketing that goes beyond product featuresand benefits, such as its “Real Beauty,” “My Beauty My Say,” and “Love[…]

Why Your Next Social Campaign Needs to Target Millennial Men

Published by Engagement Labs October 06, 2017

Brand marketers, not only those focused on products traditionally marketed to men, like consumer electronics or automobiles, but also categories like[…]

Extensive Study Reveals Little Correlation Between Social Media Conversation and Word of Mouth

Published by Brad Fay & Rick Larkin April 03, 2017

MARKETERS NEEDS TO MEASURE AND MASTER BOTH

One of social media’s key attractions to marketers is the window it provides on authentic conversations and[…]
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